The year 2020 has brought unprecedented challenges and difficulties to virtually every business owner. But, those challenges do not have to sink every ship, as some owners will survive the challenges while others will find new opportunities. It is often said that 80% of results comes from 20% of causes. Generally, that means that 80% of revenues will come from 20% of your customers, that 80% of problems come from 20% of the issues you face, and so on. If you find and focus on “the 20%” you need to succeed, you will find the most likely path to success. This article begins a series focusing on what you can do to find your 20%.